How Pössl digitized camper van configuration

The central portal for dealers, configuration and service

The Pössl Group is one of Europe’s leading manufacturers of camper vans and panel vans. With brands like Pössl, Clever, Globecar, Roadcar, and Vanline, the company inspires thousands of camping and travel fans every year with vehicles that can be individually configured.

To simplify collaboration with dealers and digitize the complex processes around vehicle orders, the Pössl Group relies on a central platform from dc. The portal covers the entire vehicle lifecycle – from reservation and configuration to warranty and service cases.

• Implementation of the international dealer portal with dynamic commerce
• Integration with Microsoft Dynamics 365 Business Central and Pössl Group’s manufacturing processes
• Digital handling of vehicle orders, reservations, and configurations
• Central platform for dealers, service partners, and spare parts orders
• Support for multiple Pössl Group brands on a unified technical foundation

Every year, more than 10,000 vehicles are reserved, configured, and ordered via the platform. Dealers always have real-time insight into the status of their vehicles and can adjust configuration options up to just before production starts. This creates a seamless digital connection between sales, manufacturing, and service, making the entire order process much simpler.