dc AG
Von-Linde-Str. 11
95326 Kulmbach
Germany
Digital Success Story by dc

How Pössl is digitizing camper van configuration

Pössl Freizeit und Sport GmbH
Ainring
www.poessl-group.de

The central portal for dealers, configuration and service 

The Pössl Group is one of Europe’s leading manufacturers of camper vans and panel vans. With brands like Pössl, Clever, Globecar, Roadcar, and Vanline, the company delights thousands of camping and travel fans every year with individually configurable vehicles. 

To simplify collaboration with dealers and digitally map the complex processes around vehicle orders, the Pössl Group relies on a central platform from dc. The portal supports the entire lifecycle of a vehicle - from reservation and configuration to warranty and service cases. 
  • Implementation of the international dealer portal with dynamic commerce 
  • Integration with Microsoft Dynamics 365 Business Central and the Pössl Group’s manufacturing processes 
  • Digital handling of vehicle orders, reservations, and configurations 
  • Central platform for dealers, service partners, and spare parts orders 
  • Support for multiple Pössl Group brands on a shared technical foundation 
More than 10,000 vehicles are reserved, configured, and ordered through the platform every year. Dealers always have visibility into the current status of their vehicles and can influence configuration options right up to shortly before production. This creates a digital connection between sales, manufacturing, and service that makes the entire ordering process much easier

Highlights

Vehicle configurator

Camper vans and panel vans can be individually configured with a wide range of equipment options. The configuration flows directly into the underlying production processes. 
 

Warranty and service portal

Dealers manage warranty requests, complaints, and service cases digitally through one central platform and always have a clear view of their vehicles.

Directly connected to production 

Dealers can see the current production status of their vehicles at any time and make configuration changes right up to shortly before manufacturing begins.

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