How CUTMETALL is digitizing its customers' machine fleets

More than a b2b portal for wear and spare parts

CUTMETALL is one of the leading suppliers of wear parts for shredding and recycling systems. The company serves customers in Germany, across Europe, and around the world with knives, wear parts, and technical components for a wide range of machines and manufacturers.

Together with dc, a digital platform was created that goes far beyond traditional ordering processes. Alongside the corporate website and a public product catalog, a comprehensive service portal is at the heart of the digital strategy. There, customers manage their machines, locations, and technical information while getting direct access to the right spare and wear parts.

• Implementation of the corporate website with product catalog based on dynamic content
• Development of a closed b2b service portal with dynamic commerce
• Integration with Microsoft Dynamics 365 Business Central
• Digital management of machines, locations, and technical data
• Individual pricing, availability, and ordering processes for different customer groups

The portal delivers real value in customers' day-to-day operations. Instead of searching for the right spare parts or managing technical information manually, all relevant data is available in one central place. This simplifies ordering processes, reduces downtime, and speeds up the supply of the right wear parts for every machine.