dc AG
Von-Linde-Str. 11
95326 Kulmbach
Germany
Consulting
Marketing
Kulmbach
As of now

Apprenticeship in E-Commerce Customer Care (all genders)

Do you know your way around online stores and enjoy talking to customers? Are you confident with modern technologies and love diving into new topics? Then join our team and show us what you can do!
Apprenticeship in E-Commerce Customer Care (all genders)

Your skills

We are looking for future E-Commerce Specialists - in our team, you will learn how online stores are built and discover what it takes to become the central touchpoint for our customers. In the Customer Care team, you will become the first point of contact for our customers and support the digital projects of our existing clients. You will join regular calls, learn project management right from the start, and work on real client projects.
 
On top of that, our apprentices also manage the dc Brandshop. This gives you the chance to put your knowledge directly into practice and bring your own ideas into a cool project. Alongside the core training content, we prepare you for the role with hands-on, specialized training sessions.
 
Vocational school takes place in Lichtenfels, while you gain practical experience directly in our teams.
 
Become part of our team of more than 125 passionate specialists in consulting, graphics & design, development, and online marketing. You can join our team from our office in Kulmbach or work 100% remote.

Benefits like no one else has!

Some call them perks; we just call it working at dc. Here, you’ll get more than just a fruit basket and a football table - we promise.
Career opportunities
Transparent salary, advancement opportunities, active participation
Further education
Trainings & trade fairs, dc E-Learning Platform, part-time studies
Office
Creative work environment, modern workplaces, chillout & gaming area
Team
Events & parties, regulars' tables, Family Day
Body & mental fitness
Bike leasing, power fitness course, back training & trusted person
green beyond the logo
Plogging Day, sustainability concept, donation activities
Mobile working (3rd year of apprenticeship)
Flexible working hours, free choice of workplace, workation
Work-life balance
Unlimited vacation, leave, variable hour adjustment

What you need to do

Want meaningful tasks instead of pointless overhead? Then read on – this is about real impact, not buzzwords.
Developing digital strategies
You help move our customers' projects forward and advise them on their digital strategy
Presentations & workshops
You learn how to run presentations and scoping sessions
Trade shows & events
You take part in trade shows and sales events
Testing & quality assurance
You test requirements and hand them over to our customers
Ensuring customer satisfaction
You make sure our customers are satisfied and support them in their digital projects
Cross-team collaboration with SCRUM
You work on agile, cross-team projects following SCRUM

Your new team in Kulmbach

We have over 125 specialists working on digital projects for leading brands across Europe. Become part of the dc crew!
Team Days at the office
Whether you work remotely or on-site at dc – everyone loves coming to the office! For working, creative brainstorming, or an after-work beer from our tap.
Sporty or relaxed? 
Join remote fitness classes, running sessions with colleagues, or just loosen up a bit at our back school.
Out of Office
Company outing, team trip or regulars' table – you can experience a lot in our team.
dc Meme Channel
Do you like the memes in the job descriptions? Join the team and help shape our dc Memes Channel yourself!
Events & Parties
Office Party, Poetry Slam, Office Concert, Mario Kart Cup or Family Day – pick your favorite event!
Mobile Working Everywhere
Work alone or with colleagues during a workation abroad or wherever it feels right for you.
Lunch break at the office
Break at the office? First a snack with your colleagues in our company café and then a round of Mario Kart.
green beyond the logo
Is sustainability important to you? It is to us too! We report to the German Sustainability Code, collect trash on Plogging Day, and offset our CO2 emissions.
d stands for diversity
Diversity, inclusion & equality! We raise awareness in the team, support women in the tech industry, and value digital accessibility.
Office Dogs Welcome!
Do you have a dog who likes to chill in the office? No problem, we’re happy to welcome four-legged visitors.

Is dc right for you? Find out

In our 15th-anniversary video, we show you what makes us tick: as a team, as an employer, and as the people behind our digital projects. Take a look and get to know us better.
Apply for the position now!
Subject for your application ✌️ 
I am an E-Commerce Hero!