How Pössl digitalizes camper van configuration

The central portal for dealers, configuration, and service

The Pössl Group is one of the leading manufacturers of camper vans and panel vans in Europe. With brands such as Pössl, Clever, Globecar, Roadcar, and Vanline, the company inspires thousands of camping and travel fans every year with individually configurable vehicles.

To simplify collaboration with dealers and digitally map the complex processes around vehicle orders, the Pössl Group relies on a central platform from dc. The portal accompanies the entire lifecycle of a vehicle – from reservation and configuration to warranty and service cases.

• Implementation of the international dealer portal with dynamic commerce
• Integration into Microsoft Dynamics 365 Business Central and the Pössl Group's manufacturing processes
• Digital processing of vehicle orders, reservations, and configurations
• Central platform for dealers, service partners, and spare parts orders
• Support for multiple brands of the Pössl Group on a shared technical basis

Every year, more than 10,000 vehicles are reserved, configured, and ordered via the platform. Dealers always have insight into the current status of their vehicles and can influence configuration options up until just before production. This creates a digital link between sales, manufacturing, and service, significantly simplifying the entire ordering process.