The motorsport company M-Sport has digitized ordering channels and customer contact with no less than three customer portals from dc. The portals are aimed at owners of the Bentley GT3 and the Rally2 and Rally4 Ford rally cars.
A modern, dynamic design and a sophisticated, customized store solution in the background enable racing teams of the three brands to conveniently order sports car spare parts. Clickable technical drawings in 3D provide an optimal overview of the available parts and thus make it easier to find the right spare part.
At store level, the standard system has been extended with various functionalities. After logging in, the customer sees a dashboard with clear account and order information, can access a backorder list with cancellation function, and create multiple watch lists. The customer account area with payment function as well as extensive downloads and booking forms complete M-Sport's offer to its motorsport customers.